Your Questions Answered

Frequently Asked Questions

Feel free to contact us if you have any question that is not covered in the list below.

White Frog training programmes afford companies the opportunity and benefits of utilising world-class materials that are fully aligned to market best practice and internationally recognised Building Information Modelling (BIM) protocols and standards.
White Frog courseware is modular and task-based, not feature and functionality based. Every lecture and exercise is aligned to existing industry recognised protocols and best practice. We know that everyone is different so an A to Z approach does not work for everyone. Concise courseware is a vital aspect of any learning experience and all White Frog training material is produced to the highest quality to ensure a thorough understanding of the topics in relation to real-world usage and established best practice. The techniques and methodologies discussed within the modules are constantly adapted and updated to keep pace with the latest developments in the software and the workplace, with advice often devised and revised in the process of working alongside some of the largest design and construction companies in the world.
Employers tell us that upon completion of their staff training, they can confidently place new team members onto projects as they understand real-world situations and are able to solve problems.

Use White Frog resources and leverage your branding - we recognise that Corporate brand and market position is important – we all spend time and effort obtaining and maintaining a reputation for reliability and quality amongst our customers, existing and potential, we guarantee to support and elevate your brand.

Create bespoke courses easily - using White Frog modular resources will empower you to realise the greatest value, by delivering a bespoke service to clients and building a lasting relationship as a trusted advisor, supporting them and their projects now and for years to come.

Increase your returns - we appreciate that the greatest short-term return can be realised by repeating a standard course that can be delivered by a relatively inexperienced trainer rather than an expensive consultant with broader knowledge, our comprehensive resources will enable this for you.

1. Via the White Frog Academy, delegates purchase a course and enrolled on the academy, this can be accessed from a Mobile / Tablet or PC.

2. Via the White Frog Viewer, delegates download and install the viewer on a Windows PC, activate the licenses, this will download the eBook your PC.

We are always available to help all our clients and partners with calls and email support during opening hours. Please refer to the guide we send out with your login/licence code details for any activation/deactivation questions.

Should you wish to add technical support to your “White Frog Package” this is an option too, please contact lindsay@whitefrog.co for pricing.

Of course, we also welcome your feedback and help to improve our courseware and resources, be this new products, new modules or language versions, we always welcome input.

Fill out the Contact Us Now form or contact lindsay@whitefrog.co, who will provide all the pricing and information you require to get you up and running.


Technology Driven

We teach the process of BIM using the technology, not simple software training

Industry Approved

All our training programmes are industry approved task based and not pure software functionality

International Standards

All teaching material is aligned to industry best practice and recognised international BIM standards (ISO19650)

Developed in Metric

All our resources are designed and developed in Europe and in Metric


Truly Blended

We offer the only truly blended learning solution that utilises the same resources for both face-to-face teaching and digital self-paced learning

Quality & Consistency

Ensured quality and consistency across all classroom and eLearning materials

Modular. Self-paced. Bespoke

All our courses are modular, enabling bespoke course creation and self-paced learning

Choose the Best Course

Purchase Guide

Use the tool below to find which course editions are most suitable for you.

eTrain (classroom resources)

Used to deliver classroom training on a 12-month subscription, these resources are for the trainer and include: Slideshows introducing the topic and the theory behind the module, trainer notes (trainer scripts to accompany the slideshow – lesson plans), classroom notes for students to make their own notes during the lecture delivery, practical exercise datasets (both starter and end files), and videos with voiceover of all the exercises being completed step by step, timings schedule, and resources check-list.

  • Trainer notes (trainer's quick reference overview of each module)
  • Datasets (the start and completed files for each exercise)
  • Classroom notes (copies of the upcoming lecture slides and space for the delegates own notes)
  • Trainer Slideshow presentations of the lectures (one for each lecture)
  • Videos (a step by step voiceover video of each exercise being undertaken)
  • Module timings schedule (suggested module duration

eBook

The eBook is an electronic version of the Delegate book which includes theory and practical exercises license.

How much does it cost?

eTrain (Self-Paced Online Learning)

An eTeach licence is a self-paced distance online eLearning course. Subscription is on a 12-month basis, which means that students can access the content as often as they wish during that period. The eTeach resources include:

  • eBook (theory and practical exercises)
  • Videos (a point by point video of each exercise being undertaken complete with voiceover)
  • Datasets (the start and completed files for each exercise)

We can offer an eBook together with the datasets and the video as a self-paced eLearning (eTeach) through the White Frog Viewer using Windows or this product can be hosted through our White Frog online Academy.

eBook

The eBook is an electronic version of the Delegate book which includes theory and practical exercises.

How much does it cost?

eTrain (classroom resources)

Used to deliver classroom training on a 12-month subscription, these resources are for the trainer and include: Slideshows introducing the topic and the theory behind the module, trainer notes (trainer scripts to accompany the slideshow – lesson plans), classroom notes for students to make their own notes during the lecture delivery, practical exercise datasets (both starter and end files), and videos with voiceover of all the exercises being completed step by step, timings schedule, and resources check-list.

  • Trainer notes (trainer's quick reference overview of each module)
  • Datasets (the start and completed files for each exercise)
  • Classroom notes (copies of the upcoming lecture slides and space for the delegates own notes)
  • Trainer Slideshow presentations of the lectures (one for each lecture)
  • Videos (a step by step voiceover video of each exercise being undertaken)
  • Module timings schedule (suggested module duration

eBook

The eBook is an electronic version of the Delegate book which includes theory and practical exercises license.

How much does it cost?Educational faculties need to contact lindsay@whitefrog.co to discuss all available options.

eTeach (Self-Paced Online Learning)

An eTeach licence is a self-paced distance online eLearning course. Subscription is on a 12-month basis, which means that students can access the content as often as they wish during that period. The eTeach resources include:

  • eBook (theory and practical exercises).
  • Videos (a point by point video of each exercise being undertaken complete with voiceover)
  • Datasets (the start and completed files for each exercise)

eBook

The eBook is an electronic version of the Delegate book which includes theory and practical exercises license.

How much does it cost?